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BEFORE, DURING & AFTER TRAINING
AT ALWAYS BEST CARE

The Always Best Care training program focuses on the operational activities of setting up, managing, and marketing a business that provides warm, compassionate and professional care for seniors and others when they need it most.   Always Best Care has a proven, successful training and support system that combines both corporate and local services.  Trainees are provided on-the-spot coaching along with mentoring and business-building advice that’s invaluable to both new and experienced franchisees.

 

Your Master Franchisee will work with new franchisees during an extensive training program that can be completed in as little as seven weeks.  This includes both initial and ongoing training and support as well as field training in your local marketing area.  The powerful combination of corporate and local support enables you to navigate a clear and proven path as an Always Best Care franchise owner.

 

Pre-Classroom Training:  During the first part of the Always Best Care training program, new owners will focus on a series of operations-based training modules that must be completed prior to attending classroom training.  This phase of the training program includes a welcome to Always Best Care kick-off webinar, office set up, introduction to the Learning Management System, and senior community and account management preparation.  New owners will also complete all critical administration that includes insurance requirements, licensing applications, ordering print and marketing material, and conducting a competitive analysis of their market. 

Classroom Training:  After completing their pre-classroom training, owners will participate in intensive classroom training.  This will include a review and discussion of key topics including operations, marketing, caregiver on-boarding and staffing, client management, and instruction on how to develop key strategic alliances in the marketplace. 

 

Classroom training also includes guest speakers that will review a wide range of topics such as insurance and payroll. In addition, trainees will tour skilled nursing facilities and senior communities, where they will have an opportunity to speak with Executive Directors and Marketing Representatives who will provide industry knowledge to help new owners develop their own relationships in their markets. 

In-the-Field Training:  After completing classroom training, franchisees will participate in field training, which is spent with their coach at their location.  This is designed to help new owners get off to a quick start.  This part of the training program concentrates on developing relations with care homes, interviewing and hiring carers, referral marketing, networking in the marketplace, public relations, and staffing.

 

Field training provides new owners with an opportunity to work with their Master Franchisee in the market. The training session will include referral marketing and client visits, a review of community tours, the status of the new owner’s caregiver team, a discussion about the franchisee’s strengths and challenges, a detailed plan that incorporates the ten areas of focus, and a written field training summary, with emphasis placed on skill sets, roles, expectations, and goals.

In summary, the greatest benefit of the Always Best Care franchise system is the availability of proven programs and techniques to help you build your business and give you a competitive advantage.  Always Best Care can help you build a business while making a difference in people’s lives.  We are dedicated to exceeding your expectations … always.

 

Ongoing Support:  As an Always Best Care franchisee, you're never alone!  Your Master Franchisee, based near you, will provide on-going training and support as you need it.